Larger Fit

Take the smallest between 2 sizes you normally wear
♡ For example, if you wear between a size 5 and 6, rather take size 5, etc.
♡ If you always wear a certain size, we suggest the following:
Long foot: Normal size
Broad feet: Normal size
Short feet: One smaller

Please note: We can give advice on what size to take but in the end, the true arbiter of fit and style is up to you, you know your feet the best xx

Last note: A tighter fit in the beginning of your shoes is better. You need to understand how leather changes. As it is a skin, it will stretch under pressure and reform. To an extent it will shape to your foot.

Shipping

Please read our Shipping Policy for a full disclosure.

♡ All orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has been shipped. We make every effort to fulfill orders as quickly as possible.

♡ Once the courier has received your parcel, they will deliver within 2-5 business days.

♡ We ship our products from Great Brak River, no overnight delivery option is available as we are a remote area.

♡ We offer R115 flat rate shipping in South Africa.

Exchanges

Please read our Refund Policy for a full disclosure.

♡ Te Fraai Diena (Pty) Ltd have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.

♡ Strictly no refunds, we do however offer exchanges. Customers are responsible for covering shipping costs of the return/exchange process. Te Fraai Diena (Pty) Ltd do not credit the original shipping charges.